Bug -/ Defect Manager (m/f/d)

Syncier is a new company that Allianz founded in 2018 to offer all insurance companies a cloud-based management platform for their insurance contracts.

We’re independent idea makers in the insurance world. At Syncier, we craft digital solutions to make our clients’ business safer, faster, and more efficient. Uniquely positioned to optimize our clients’ operations, we combine the insurance excellence of Allianz, an established global player, with the agility of a startup company.

Are you ready for this challenge and write a new chapter in digitalization together with us? Then become part of our Syncier-Community in our Insurance-Team at our Munich location now. We are looking for an

Bug- / Defect Manager (m/f/d)
Your Tasks:
  • Management and control of all Bugs (Defects) within the in-house development environments.
  • To own and chair regular and ad-hoc Bug (defect) calls with Development, Test and Operational Teams, and to provide clear minutes and actions.
  • Follow-up and ensure that Bugs (defects) are assigned to correct team/ person, fixed in timely manner by development teams.
  • Definition, ownership and management of the Bug (Defect) Process.
  • Ensuring all Bugs (defects) are entered correctly and controlled / managed as effectively as possible through their lifecycle.
  • Defining, generating and publishing Bug (Defect) reports for critical decision making.
  • Conduct bug (defect) prioritization calls with project/ Program management, leadership team and follow-up on agreed actions.
Your Profile:
  • Excellent oral and written communication skills (English and German) at all levels within the company, plus good presentation skills.
  • The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome.
  • Good working knowledge of software development lifecycle.
  • Demonstrate experience of working in high pressure environments in previous roles.
  • This role will require the candidate to be an excellent self starter and be proactive, and be able to provide previous evidence of these skills.
  • The candidate must have the ability to adapt and learn from other team members, by additionally demonstrating an analytical and problem solving ability.
  • Ability to forge strong relationships with internal teams and external customers, influencing and persuading where appropriate and resolving any conflicts which arise.
  • Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience.
  • Functional Knowhow in Insurance domain or of ABS (Allianz Business Systems) is a plus.
  • Knowledge of Jira tool is a plus.
  • Good practical knowledge of MS Office, Excel/ Google tools.
We offer...
  • an exciting opportunity in an innovative and growing company.
  • open communication, flat hierarchies, and the freedom to work independently.
  • an international working environment.
  • homeoffice, flexible working hours and a competitive salary.
  • an open feedback culture and the opportunity to integrate your ideas.
  • paid education (e.g. training, workshops, conferences).
  • various opportunities to develop yourself professionally and personally in specialist and management functions.
  • as part of our team, you will have the possibility to shape the future of a sector that is changing rapidly. 
  • a modern office space directly in the stylish Munich factory district.
Equal employment opportunity:

We are an equal opportunity employer committed to providing an inclusive and diverse environment for employees at every stage of their lives. We look for people with passion and integrity. Unusual developments and twists in the resume are not a knock-out criterion. We at Syncier value broad perspectives; people who think precisely and creative, and are not afraid to challenge assumptions.

Your application:
  • CV
  • Personal letter
  • Possible starting date
  • Expected salary

Are you interested? They apply now stating your earliest possible start date and your salary expectations via Your contact person for this job is Susanne Puglisi. We are looking forward to your application!
Your contact person for this job offer is Susanne Puglisi.
Susanne Puglisi