Cloud / IT Operations Engineer (m/f/d)

We are Syncier, an insurtec that originated from a group of seasoned professionals of the insurance industry in Munich. Our mission is to free insurance industry from commodities and bring it into the digital age.

Are you ready for the challenge to make this happen and write a new chapter of digitalization with us? Then read on and build your own opinion. As of now, for our headquarters in Munich we are looking for a

Cloud / IT Operations Engineer (m/f/d)
Your tasks:
  • You diagnose and solve technical problems of internal and external customers.
  • You design and implement monitoring and alerting systems.
  • You are responsible for availability, performance and service issues.
  • You assist with troubleshooting and system administration in a variety of software and hardware environments.
  • You interact with management and staff to provide analytical and technical support for the continuous improvement of IT solutions.
  • You support our security team.
  • You set up new users and deactivate expired accounts in accordance with human resources policies.
  • You create purchase requisitions for IT hardware and software. 
  • You manage small to medium sized projects on your own.
Your profile:
  • You have a relevant education, e.g. as an IT systems specialist or IT systems integrator.
  • You have a proven track record in working with cloud architectures and cloud technologies (PaaS, CaaS, SaaS).
  • You have already gained 1-3 years of experience in a customer-oriented position with technical knowledge of the products and services of a company.
  • You are familiar with the most advanced tools for the cloud. 
  • You have the ability to follow basic troubleshooting runbooks.
  • You have a basic understanding of how to analyze problems and know when you need to ask for help. 
  • You have experience working with multiple operating systems, including Windows and Mac OS. 
  • You have good written and spoken English skills.
We offer...
  • an exciting opportunity to gain experience in an innovative and growing company. 
  • paid training (e.g. training courses, workshops, conferences).
  • flexible working hours.
  • open communication, flat hierarchies and fast execution.
  • smart colleagues from all over the world.

Are you interested? Then apply now via
Your contact person for this job offer is Susanne Puglisi.
Susanne Puglisi