Customer Success Manager (m/f/d)

We are Syncier, an insurtec that originated from a group of seasoned professionals of the insurance industry in Munich. Our mission is to free insurance industry from commodities and bring it into the digital age.

Are you ready for the challenge to make this happen and write a new chapter of digitalization with us? Then read on and build your own opinion. As of now, for our headquarters in Munich we are looking for a 

Customer Success Manager (m/f/d)
Your tasks:
  • You assist in the implementation of Syncier Cloud products and services for our clients.
  • You act as a central point of contact for our customers.
  • You accompany clients from the initial interest stage until the end of the client project.
  • You take over the project management on the Syncier Cloud side, if required.
  • You act as an interface between the customer and our internal engineering-, and business team.
  • You support the creation of proof of concepts and pilot implementations. 
Your profile:
  • You are passionate about cloud technology and are willing to deal with technical topics.
  • You have a proven track record in consulting and/or in sales of cloud technology.               
  • You are experienced in handling challenging customer projects (both waterfall and agile).        
  • You feel comfortable communicating at all hierarchical levels.
  • You have a relevant university STEM education, speak fluent English and can communicate effectively in a team.
  • You are willing to travel regularly within the DACH region (depending on whether you need to be on site with the client).
We offer...
  • an exciting opportunity to gain experience in an innovative and growing company. 
  • paid training (e.g. training courses, workshops, conferences).
  • flexible working hours.
  • open communication, flat hierarchies and fast execution.
  • smart colleagues from all over the world.

Are you interested? Then apply now via
Your contact person for this job offer is Susanne Puglisi.
Susanne Puglisi