Marketplace working student customer support & QA (m/f/d)

Syncier is a new company that Allianz founded in 2018 to offer all insurance companies a cloud-based management platform for their insurance contracts.

We’re independent idea makers in the insurance world. At Syncier, we craft digital solutions to make our clients’ business safer, faster, and more efficient. Uniquely positioned to optimize our clients’ operations, we combine the insurance excellence of Allianz, an established global player, with the agility of a startup company.

Are you ready for this challenge and write a new chapter in digitalization together with us? Then become part of our Syncier-Community in our Marketplace-Team at our Munich location now. We are looking for an

Marketplace working student customer support & QA (m/f/d)
Your tasks:
  • You help colleagues of our team with the preparation of appointments.
  • You support in solving problems of our customers with respect to technical specifications.
  • You collect relevant feedback from our customers for the engineering team to improve our products.
  • You have a supporting role in the development of test cases and test plans.
  • You learn how to execute test cases (manually and or automated) and you analyze the results according to the specifications.
  • You create protocols to document tests and bugs.
  • You report bugs and errors to the development teams.
  • Your tasks include performing pre-release tests to validate production candidates in development or staging environments.
  • You will independently perform post-release/post-implementation testing as well as regular exploratory testing in production.
  • You will work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • You will participate in refinement meetings to provide feedback from a testing perspective.
Your profile:
  • You are in your bachelor's or master's degree program in business information systems, computer science, or a technical degree program with an IT background.
  • You have some experience with JavaScript and basic knowledge of SOAP/REST APIs.
  • You have already worked with Jira and Confluence, experience with HubSpot is a plus.
  • You have basic knowledge in test automation, first experience with TestCafe / Selenium or knowledge in test automation with JavaScript is a plus.
  • You have a passion for technology and a willingness to learn about technical topics.
  • You are characterized by your problem solving skills, creativity, drive and motivation to learn new things.
  • You work in a team-oriented manner.
  • You have a high degree of reliability, conscientiousness, initiative and independence.
  • You have experience in using MS-Office and Google Workspace. 
  • A good command of written and spoken English rounds off your profile and makes you the ideal candidate for Syncier.
We offer...
  • an exciting opportunity in an innovative and growing company with open communication, flat hierarchies and the freedom to work independently.
  • an international working environment.
  • homeoffice, flexible working hours and a competitive salary.
  • an open feedback culture and the opportunity to integrate your ideas.
  • the possibility to shape the future of a sector that is changing rapidly as part of our team. 
  • a modern office space directly in the stylish Munich factory district.
Equal Employment Opportunity:

We are an equal opportunity employer committed to providing an inclusive and diverse environment for employees at every stage of their lives. We look for people with passion and integrity. Unusual developments and twists in the resume are not a knock-out criterion. We at Syncier value broad perspectives; people who think precisely and creative, and are not afraid to challenge assumptions.

Your application:
  • CV
  • Personal letter
  • Possible starting date

Are you interested? They apply now stating your earliest possible start date and your salary expectations via Your contact person for this job is Susanne Puglisi. We are looking forward to your application!
Your contact person for this job offer is Susanne Puglisi.
Susanne Puglisi